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Estimated reading time: 7 minutes

No one likes to be faced with internal resource constraints. In an ideal world, you’d have infinite resources and therefore won’t need to worry about limitations hindering your progress or goals. 

In reality, project managers will inevitably run into resource constraints and limitations which can delay projects and affect their quality. 

In this article, we’ll be looking at how you can overcome internal agency resource constraints to keep your projects on track and your clients and staff happy. 

Let’s start with discussing what resource constraints are.

What are Resource Constraints?

Resource constraints pop up in various forms, like not having enough people, materials, equipment, or funds to complete a project or run your business effectively.

For example, if you decide to create an app to partner with your eCommerce website but you don’t have a web app development team, you’re going to encounter resource constraints.

Resource constraints in project management can usually be filtered into four types:

  • An unbalanced workload
  • Not being able to complete work on time
  • No room to take on new projects
  • Scattered productivity that affects deadlines

If you are facing any of the above or something similar, you’re likely battling agency resource constraints. 

7 Tips to Overcome Agency Resource Constraints 

Colleagues Corporate Meeting About 8 Unique Ways To Market Your Business.

We all know that resources are finite, but there are ways to manage the constraints you’re facing. Here are our top tips when it comes to balancing and overcoming internal resource constraints in the workplace.

1. Plan And Adapt To Your Resource Situation

It’s easy to bulldoze your way through your resource issues by working harder and faster – but this isn’t going to fix the issue. While it’s admirable to just ‘get on with it’, in the long-term, this can do more harm than good.

Once you’ve acknowledged you have an agency resource issue, gather your team and discuss ways you can adapt to your resource situation more effectively. 

Instead of just trying to power through with more work, take a step back and gather your team to brainstorm solutions together. Maybe you need to rethink your SEO priorities, rework your brand strategy, or simply explore new tools and technologies. 

The key is to keep communication open and be willing to try out different approaches until you find what works best for your team. 

2. Reassign Work When You Need To 

Not knowing when to delegate work can become a pretty big problem. Being able to efficiently manage your team’s workload capacity is crucial to avoid resource constraints. 

Taking on too many jobs and projects can cause bottlenecks. To avoid this, being sure to reassign work to your team members who can take on the extra workload is essential. If you have access to platforms like Trello it can make delegating, assigning and tracking work much easier and faster.

Alternatively, if you don’t have access to the resources in-house, you might want to consider outsourcing. For example, you could opt for managed WordPress hosting that offers cloud server management, migration support and around-the-clock access to a dedicated support team for when issues arise during client projects. 

This allows you to leverage external expertise and resources to alleviate the burden on your team and ensure projects are completed efficiently.

3. Keep An Eye On Non-Billable Work

We’ve all been stuck in a meeting that’s eaten into time that would otherwise have been better spent cracking on with some client-focused work. Whether it’s internal meetings, training, off-site events, or just admin work, it all takes up more time than we initially realize.

To ensure non-billable work doesn’t overwhelm your team and lead to resource constraints, it’s essential to keep a close eye on how time is being allocated. 

Implementing tools like time-tracking software can help you identify where non-billable hours are being spent and assess their impact on productivity. 

By monitoring and managing non-billable work effectively, you can optimize your team’s time and resources, ensuring they remain focused on delivering value to your clients.

4. Don’t Be Afraid to Use Resource Optimization Tools 

With project management software, you can track tasks and allocate resources efficiently, ensuring that everyone is working on the right things at the right time. 

Tools, such as project management software like Deltek Ajera, scheduling tools like Microsoft Project, or financial tracking systems like QuickBooks, can help you analyze your current resource allocation. Alternatively, you could speak to a resource management agency.

Sure, these tools can be expensive, but buying team or group-based plans can help cut costs if you’re on a tight budget. Plus, if these tools can free up time to focus on more important tasks, they can ultimately save you money by increasing productivity and efficiency.

5. Be Transparent About Your Internal Resource Constraints

This tip applies to both your client and your team. This tip applies to both your client and your team. Keeping everyone in the loop about internal resource constraints is crucial for managing expectations.

When communicating with your client, be upfront about any limitations you’re currently facing regarding resources such as time, budget or staff. By setting realistic expectations from the start, you can avoid misunderstandings and ensure that your client understands the constraints you’re working within.

The same goes for your team and business. Let them know if there are constraints that may affect their work or the overall project timeline. Encourage open communication and collaboration to brainstorm potential solutions or adjustments that can help mitigate these constraints. 

When everyone is on the same page, it’s easier to work together towards finding effective solutions and delivering successful outcomes despite resource limitations.

Just be sure to have a strategy in place between important stakeholders during resource allocation.

6. Build A Contingency Plan

This is arguably one of the most important tips. It is crucial to give yourself a safety net in the event you encounter setbacks and delays. This might mean creating extra time to tend to unforeseen emergencies or simply having a reserve budget to get you through a difficult financial period. 

It’s also important to have a plan to enact in the event that things go pear-shaped. If a team member becomes ill for a prolonged period of time, or you have to downsize a team for budgeting reasons. Things like this can quickly throw a wrench into your plans if you’re not prepared. 

Having contingency plans in place ensures that you can adapt to unexpected situations without compromising the progress of your projects or the stability of your business. 

Whether it’s training team members to cover for absences or having a strategy for reducing costs when necessary, having a contingency plan can help tackle unforeseen challenges and keep your operations running smoothly.

7. Frequently Review And Balance Team Workload 

Over time, make sure to keep tabs on how your team’s workload is holding up. If you’re meeting deadlines and staff morale is high, you’re probably doing a good job. However, if you’re consistently overrunning on deadlines, projects are lacking in quality and staff are burning out, you’ll need to review this.

It’s normal for some weeks or months to be busier than others, but with a frequent review process in place, you can identify and address any imbalances in your team’s workload. 

This might involve reallocating tasks, adjusting project timelines, or providing additional support where needed. Time management platforms are useful for this.

Also, speak to your team, ask for their feedback during one-to-one catch-ups and use this to improve and manage workloads going forward.


It’s not uncommon for businesses to experience resource constraints every so often. 

The key is being able to recognize these issues when they happen and having a plan in place to ensure both your staff and clients are kept in the loop and equipped to navigate through them.

By prioritizing projects, monitoring resource allocation, and keeping everyone on the same page, overcoming resource constraints becomes a lot easier.

With the right approach, internal resource constraints can be viewed as opportunities for growth rather than hurdles to stumble over.

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