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With so many people resorting to online shopping or looking up business online, your website is more important than ever. It provides customers with information about your products and services 24/7. Because consumers now prefer to do everything online, investing in digital marketing is more important than ever. 

While brands can certainly plan digital marketing strategies themselves and use in-house teams, it’s also not uncommon for brands to partner with digital marketing agencies, such as Matchbox Design Group or Revelation Digital, to assist with the planning and implementation strategies. 

Before you form an in-house team or reach out to an agency, it’s essential to understand the reasons why your brand needs to invest in digital marketing.  

Audience Reach

While traditional marketing is excellent for generating reach and visibility, one of the reasons why your brand needs to invest in digital marketing is that it allows you to reach larger audiences. People scroll through their feeds to look for items they want to buy. In addition to your website, investing in a social media campaign can help you reach a larger audience. 

Social media is a common channel used in digital marketing. According to a survey conducted in several countries, including the United States, 44% of the respondents voted for social media as the most important digital marketing channel.  

Instagram alone has one billion active users. Imagine how much you can grow by publicizing your brand on social media platforms. This is a simple and cost-effective way for brand awareness. You can reach an untapped market of prospective buyers on social media and boost your business. 

More Precise Audience Targeting

Establishing a target audience is one reason why your brand needs to invest in digital marketing.

One additional bonus of digital marketing over traditional marketing is that you can effectively segment audiences. Tools such as Google Analytics help marketers and brands analyze important factors about their target audiences, such as interests, specific demographics, the time they’re most active online, and the geographic location of most site visitors. This allows brands ly determine their target audience specifically target them. 

Telling Your Brand’s Story

If you sell a service or product, consumers want to know more about the brand they’re purchasing from. Investing in digital marketing, such as search engine optimization, can help your site appear higher in search results, makings it more accessible for potential customers to find you. This aids in potential business growth as your audience grows.    

More Purchasing Power

A woman online shopping for a dress from the comfort of her couch

If you’re a direct-to-consumer brand with a brick-and-mortar store, consumers can only purchase your products during open hours. A well-optimized online store can target a national or even international audience. Additionally, consumers can buy products 24/7, which leads to higher sales and profitability for your brand or small business. 

Cheap and Effective Marketing

Depending on your budget, digital marketing can be a cost-effective strategy to grow your brand.

Conventional advertising strategies, such as TV, radio, and print media, demand significant money. However, digital advertising can be much cheaper. Organic strategies, such as website content or social media posts, can be produced at little or no cost. On social media, you can even partner with social media influencers to maximize outreach.

Consider the relevancy of the medium to build awareness of your brand. Customers interact less with conventional mediums such as print media and radio. People spend more time on social media platforms, making digital marketing more effective. You must strategically advertise your business on the social media platforms that potential customers or clients use. 

Repurposing Content Marketing

One of the most cost-efficient benefits of digital marketing is that there are a variety of ways you can repurpose the content on your site. For example, you can post a blog post on your site and then create a podcast episode discussing the same topic. You can advertise a blog post or podcast episode in an email marketing campaign. Each piece of content drives traffic back to your site. 

Additionally, robust and quality content is of the utmost importance to digital marketing. However, once you have that content, you can easily share it across your social media channels instead of constantly thinking of new ideas for posts. 

This type of content helps:

  • Share your brand’s identity and values
  • Widen the reach of the content you create
  • Boost engagement with potential customers or existing ones
  • People understand what you do and offer 

Meaningful Customer Engagement

Wood figures with speech bubbles showing people commenting and engaging with content.

Digital marketing has made it easier to comprehend consumers’ likes or dislikes. The internet allows consumers to share their thoughts and opinions. It enables the customers to connect with the company on a personal level. Social media, blogs, and websites have open chat boxes and comment sections that allow consumers to establish a rapport with the company. Customer feedback and engagement are of prime importance to any company.

These days, it’s simply not enough to have social media profiles. For example, if someone comments that they love your product, but the prices are too high, responding with a unique coupon code or discount can be the very thing that changes their mind and gets them to make a purchase. 

In addition to creating quality content and posts for followers to read, view, and watch, you’ll also need a dedicated person who responds to comments, questions, and feedback on your profiles. This is where digital marketing agencies can help. Often, they will have a dedicated Social Media Manager who can lead these initiatives. 

Taking your customers’ or clients’ opinions seriously shows that your brand is accessible and humanizes you. 

Social Proof

These days, reviews are invaluable when it comes to digital marketing. Many people read reviews before they make a purchase decision. When you have online profiles where people can leave reviews, or if you display them on your website as social proof, it can help persuade potential customers to purchase while increasing your brand’s credibility. 

Data Analysis

a torn paper written with inscription social proof on a blue background

Every digital campaign you execute, whether through social me, retargeting, or even SEO and paid ads, sets the stage for you to analyze certain aspects. For example, you can analyze your target demographic and what they engage with. Business owners usually use data analytics to discover insights from their campaigns in real-time. This helps them to find shortcomings in their campaigns so they can improve the next time and reach a wider audience. 

Additionally, measuring the results of digital marketing campaigns can help convince agency clients of the necessity of digital marketing. Not only can you measure traffic to your site or engagement with a social media post or advertisement, but you can also allow different platforms’ machine-learning capabilities to manage budgets and optimize campaigns based on the data it receives. This helps lower the cost per conversion and increase your conversion rate. 


One downside of traditional marketing is that acquiring an audience or publishing print advertisements can take a long time. 

With digital marketing, many things are instantaneous. If you create an ad, it will go live within a few hours once Google or Facebook approves it. 

However, it is important to know that other aspects of digital marketing take time. For example, search engine optimization (SEO) campaigns can take six months to see any ROI. This is because Google needs time to crawl the site and determine what to do winy recent content additions ate optimizations. 


Digital advertising is a great way to attract an audience whose interests resonate with your brand. You can generate leads and build essential connections to help your business in the long run. Every brand wants to be at the top of the game. They can achieve it by investing in digital marketing so a much larger audience is aware of your brand. It would be best if you considered the reasons why your brand needs to invest in digital marketing for your business to get a capable result. 

Contact Matchbox Design Group Today!

If your website could use a refresh or you’re looking to drive more traffic to your site, fill out the form below and we’ll contact you to learn more about your digital needs.

Categories:  Digital Marketing

About the Author

James McMinn

Senior Digital Strategist

James is a savvy digital marketing specialist with a Masters of Science in Internet Marketing. For the past fourteen years, he has been specializing in SEO, PPC & Marketing Strategy. He has a super sharp analytical mind and a finely tuned creative eye for marketing initiatives that optimize brands.

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