Modernizing Mental Health Access for Employees and Organizations
PAS EAP provides employee assistance programs that help organizations support the mental health and wellbeing of their teams. Their existing website no longer reflected the quality of their services or the growing range of resources they provide.
Matchbox partnered with PAS EAP to refresh their brand, redesign their outdated website, and introduce a new digital Care Navigator experience that helps employees quickly find the support they need.
What we did
Website design and development
Care Navigator portal design and implementation
Industry
Employee Assistance Program
Brand Refresh
We began by evolving the PAS EAP brand to feel more modern, approachable, and supportive.
The updated brand maintains the credibility expected from a healthcare-focused organization while introducing a warmer visual language that emphasizes care, guidance, and human connection.
Refined typography, color usage, and design elements create a cohesive system that works across the website and future communications.
Website Redesign
With the refreshed brand in place, we redesigned the website to make information easier to find and the experience more welcoming for visitors.
The new site clearly communicates PAS EAP’s services, approach, and value to organizations while also making it simple for employees to access help when they need it.
Content was restructured to reduce complexity and guide users toward the most relevant information, while a modern design system ensures the site feels approachable and easy to navigate.
Care Navigator Portal
One of the most impactful additions to the new website is the Care Navigator experience.
Employees whose organizations partner with PAS can securely log in and quickly navigate to the support and resources available to them. The portal helps users understand their options and connect with the appropriate care pathways, whether they are seeking counseling, resources, or other forms of support.
The goal was to create an experience that feels simple, private, and reassuring—helping employees take the first step toward getting help without friction or confusion.
The Result
The new PAS EAP website provides a modern digital foundation that reflects the organization’s mission and supports both of its primary audiences.
With a refreshed brand, streamlined website experience, and the addition of the Care Navigator portal, PAS EAP is now better equipped to help organizations support their employees and make mental health resources easier to access.
The platform also gives PAS a scalable framework for expanding their services and digital tools as their programs continue to grow.
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